Shipping policy
Shipping Policy
At Kaizen Studio, we strive to provide a seamless shopping experience while maintaining our commitment to sustainability and luxury. Please review our shipping policy to understand how we handle and process orders.
Processing Time
• All of our pieces are crafted with care and made-to-order, which means we take 3-4 weeks to process and ship your order. This ensures that each garment is carefully tailored to meet our eco-luxury standards.
Shipping Rates & Times
• Domestic Shipping (India):
• We offer free standard shipping across India.
• Delivery time: 15-21 business days after processing.
• International Shipping:
• Shipping rates are calculated at checkout based on location.
• Delivery time: 21-30 business days after processing.
• Please note that customs duties and taxes are not included in the shipping cost and may vary by country.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment.
Delays
Please note that unforeseen circumstances, such as customs delays or weather conditions, may affect delivery times. We will keep you updated in such cases.
Sustainable Packaging
We are committed to reducing waste, so all orders are packaged in eco-friendly, recyclable materials.
Returns & Exchanges
At Kaizen Studio, all of our items are made-to-order, and as part of our commitment to sustainability, we do not offer returns or exchanges. Please ensure you review all sizing and product details carefully before placing your order. If you have any concerns, feel free to reach out to us before making a purchase.
If you have any questions or need further assistance, feel free to contact us at kaizenbychasvi@gmail.com
Thank you for supporting sustainable fashion!